Certified Community Behavioral Health Clinic (CCBHC) Services

Cummins Behavioral Health is proud to be a federally-designated Certified Community Behavioral Health Clinic in Hendricks County. We offer CCBHC services to any individual who needs them at our Avon office, regardless of the person’s county of residence or ability to pay for services.

What is a CCBHC?

The CCBHC designation was created by the Excellence in Mental Health Act of 2013 to describe organizations providing comprehensive services for individuals with severe and complex mental illnesses and substance use disorders. The CCBHC model is founded on person-centered treatment, care coordination and integration, evidence-based practice, and prompt access to care, including 24/7 crisis response.

All CCBHCs must provide a specific array of services to the populations they serve. Several of these services—including intensive outpatient mental health and substance use services, patient-centered treatment planning, peer support services, and services for members of the armed forces—are available at all Cummins offices in our five counties of operation.

However, several of our CCBHC services are only available in Hendricks County at this time.

Which services are unique to Hendricks County?

The following programs and services are only available in Hendricks County as part of our CCBHC offerings:

Primary Medical Care

Visitors to our Avon office may receive a referral to a local physician for primary medical care services. This allows any person receiving mental health or substance use services to also address issues and challenges they might have related to their physical well-being.

In addition, individuals may use our on-site Genoa Healthcare Pharmacy to fill any medications needed for either behavioral health or primary health care diagnoses and treatment.

Mobile Crisis Services

Our Crisis Team is trained to intervene and assist individuals experiencing a behavioral health or substance use crisis at the place of incidence, without requiring individuals to travel to a care facility. The team can work with community organizations, schools, first responders, and law enforcement within Hendricks County to provide crisis prevention, response, and "post-vention" (follow up) services.

Mobile Crisis Services in Hendricks County are an expansion of our 24-hour, telephone-based crisis intervention services, which are accessible in all of our counties of operation.

Mobile Crisis Team Members are equipped with special Mobile Crisis Bags, which contain a variety of important items that may be needed for prevention, response, and post-vention. This includes doses of naloxone (Narcan), first aid kits, gun locks, and items to help distract children.

Crisis Hub

In addition to our Mobile Crisis Services, the Crisis Team can also provide intervention and stabilization services at our Crisis Hub. The Crisis Hub is a specialized office at our Avon location designed to provide a soothing, non-threatening environment that conforms to best practices of trauma-informed care.

The Crisis Hub consists of a main reception area and a private room for one-on-one counseling and assistance.

Assertive Community Treatment (ACT)

Assertive Community Treatment is a high-intensity service for individuals who have not achieved desired treatment outcomes from other behavioral health services. This may include persons struggling with serious mental illness, substance use, or chronic primary medical conditions like diabetes, obesity, or hypertension.

ACT services are provided by a multidisciplinary team that may consist of psychiatrists, nurses, therapists, skills trainers, employment specialists, and substance use specialists. These team members work together to provide care when and where it’s needed, at any time of day or any location.

Care Coordination

Cummins employs specialized staff who can assist with navigating the Cummins care system as well as other medical and behavioral health systems. These Care Coordinators can work with individuals at our office, in their homes, or at the offices of health service providers to ensure they receive the care they need.

Care Coordination services can be especially helpful for individuals who must manage several behavioral health or chronic medical conditions at the same time.

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